Warranty Policy
Overview
At J Bridge Integrations Pvt. Ltd., we are committed to delivering quality products and ensuring customer satisfaction. This Warranty Policy outlines the terms under which our products are covered, including what is and isn’t included, the duration of coverage, and how to make a warranty claim.
Warranty Coverage
1. Scope of Warranty:
– Our warranty covers defects in materials and workmanship under normal use for the duration specified below. The warranty is applicable only to the original purchaser and is non-transferable.
– The warranty does **not** cover damages caused by misuse, accidents, unauthorized repairs, modifications, or external factors such as power surges.
2. Natural Calamities Exclusion:
– This warranty does not cover damage caused by natural calamities, including but not limited to floods, earthquakes, hurricanes, or other acts of nature.
3. Products Covered:
– All products sold by J Bridge Integrations Pvt. Ltd. are covered under our standard warranty unless otherwise specified. Some products may come with a manufacturer’s warranty offering additional coverage.
Warranty Duration
1. Standard Warranty Period:
– The standard warranty period is 1 year from the date of purchase unless otherwise specified on the product page or documentation.
2. Extended Warranty:
– Certain products may be eligible for an extended warranty, which will be clearly indicated at the time of purchase and may be available for an additional fee.
Warranty Claim Process
1. Filing a Claim:
– To file a warranty claim, contact our customer service at support@jbridgeintegrations.com or whatssapp at +91 9072 84 89 81 with your order details, a description of the issue, and relevant documentation or photos.
– We will assess your claim and provide instructions on how to proceed, which may include returning the product for inspection.
2. Repair or Replacement:
– If the product is found to be defective and covered under warranty, we will repair or replace it at our discretion. If a replacement is not available, a refund or store credit equivalent to the purchase price may be offered.
3. Shipping Costs:
– The customer is responsible for shipping the defective product back to us. If the claim is approved, we will cover the cost of shipping the repaired or replaced product back to you.
Limitations and Disclaimers
1. Limitation of Liability:
– Our liability is limited to the repair, replacement, or refund of the defective product. We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use the product.
2. Warranty Voidance:
– The warranty is void if the product has been tampered with, modified, or repaired by unauthorized personnel or damaged due to improper use, installation, or maintenance.
Contact Us
If you have any questions or need assistance with a warranty claim, please contact us at:
J Bridge Integrations Pvt. Ltd.
9/393, Plathottam Building
Pathampuzha, Poonjar Thekkekkara
Kottayam(Dist), Kerala, IN – 686582
Email: support@jbridgeintegrations.com
Phone: +91 9072 84 89 81
WhatsApp: +91 9072 84 89 81
We are committed to providing high-quality products and excellent customer service. Thank you for choosing J Bridge Integrations Pvt. Ltd. for your electronics needs!