Return and Refund Policy
Overview
At J Bridge Integrations Pvt. Ltd., we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. This Return and Refund Policy outlines the conditions under which we accept returns and provide refunds for products purchased from our website.
Return Policy
1. Eligibility for Returns:
– Items must be returned within 7 days of the original purchase date.
– The item must be unused, in its original packaging, and in the same condition that you received it.
– Certain items, such as custom-made products, special orders, or clearance items, may not be eligible for return. This will be indicated on the product page.
2. Return Process:
– To initiate a return, please contact our customer service team at support@jbridgeintegrations.com or whatsapp at +91 9072 84 89 81 with your order details.
– Once your return request is approved, we will provide you with instructions on how to return the item.
– The customer is responsible for return shipping costs unless the return is due to a defective product or an error on our part.
3. Condition of Returned Items:
– Returned items must be in their original condition, including all accessories, manuals, and packaging. Products that have been used, damaged, or altered may not be eligible for a refund.
Refund Policy
1. Refund Eligibility:
– Once we receive and inspect your returned item, we will notify you of the status of your refund.
– If your return is approved, we will process your refund to the original method of payment within 7-10 business days.
2. Partial Refunds:
– In some cases, only partial refunds may be granted (e.g., if the item is returned not in its original condition, or is missing parts not due to our error).
3. Non-Refundable Items:
– Certain items are non-refundable, including gift cards, downloadable software products, and perishable goods.
4. Shipping Costs:
– Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Your Contact Email or Phone Number] with your order details.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at:
J Bridge Integrations Pvt. Ltd.
9/393, Plathottam Building
Pathampuzha, Poonjar Thekkekkara
Kottayam(Dist), Kerala, IN – 686582
Email: support@jbridgeintegrations.com
Phone: +91 9072 84 89 81
WhatsApp: +91 9072 84 89 81
We value your business and are committed to providing a fair and transparent return process. Your satisfaction is our top priority!